| THE POWER OF THE HISPANIC
MARKET
Ø
The Hispanic population
boomed 61% between 1990 and 2003 – exploding from 21.9 million to
35.3 million – making it the fastest-growing group in America,
according to the U.S. Census Bureau.
Ø
It is projected that the
Hispanic population will triple in size by 2050, reaching 24% of the
total U.S. population, according to Strategy Research
Corporation.
Ø
The Santiago Solutions Group
reports that Hispanic purchasing power is expected to hit the $675
billion mark in 2003, $928 billion by 2007 and $1.2 trillion by
2010.
Ø
The Selig Center
states that the top ten states, as ranked by the rate of growth of
Hispanic buying power over 1990-2002, are North Carolina (912%),
Arkansas (778%), Georgia (711%), Tennessee (655%), Alabama (466%),
South Carolina (463%), Nevada (443%), Minnesota (418%), Kentucky
(415%), and Iowa (370%). Georgia and North Carolina also rank
ninth and eleventh in market size, making them two of the most
attractive Hispanic markets in the nation.
Ø
The Selig Center also reports that in 2002 the ten
states with the largest Hispanic markets by spending power were:
California, Texas, Florida, New York, Illinois, New Jersey, Arizona,
Colorado, Georgia and New Mexico.
Ø According to Strategy Research
Corporation, the top 10 markets by Hispanic population
are:
| Los
Angeles |
7
million |
| New
York |
4
million |
| Miami |
1.7
million |
| Chicago |
1.5
million |
| Houston |
1.4
million |
| San
Francisco |
1.4
million |
| Dallas |
1.3
million |
| San
Antonio |
1.2
million |
| Phoenix |
1.0
million |
| McAllen
(Texas) |
1.0
million |
Ø
The top areas where
Hispanics spend more than non-Hispanics are: groceries, telephone
services, furniture, mens’ and boys’ apparel, children’s clothing
and footwear, according to a study conducted by the Selig
Center.
Ø
Between 1990
and 2000 the Hispanic population more than tripled in Alabama,
Arkansas, Georgia, North Carolina, Nevada, South Carolina and
Tennessee.
Ø
According to Hispanic
Trends, the median age of the Hispanic population in 2000 is 25.9
versus 35.3 for the entire U.S. population.
Ø Presently, more than one in six (17%) of
all babies born in the U.S. will be born to a Hispanic mother and
about one in seven Hispanics are over 50, according to Santiago
Solutions Group.
TRENDS IN HISPANIC
ADVERTISING
Ø The Hispanic advertising industry has
been growing at an average rate of 17 percent per year over
the past five years.
| Year |
Dollars |
% Change |
| 1997 |
1.4
billion |
|
| 1998 |
1.71 billion
|
+22% |
| 1999 |
1.89 billion
|
+11
% |
| 2000 |
2.4
billion |
+27% |
| 2001 |
2.8
billion |
+16%
|
| 2002 |
3.0
billion |
+10% |
Ø
While the average consumer
receives 350 pieces of English-language direct mail per year,
Hispanic consumers receive roughly 35 pieces – only one-tenth
of what the average consumer received, according to Simmons Research
data.
Ø Scarborough Research reports that in
2002, 18 percent of Hispanics made a direct mail
purchase.
Ø 72 percent of Hispanics say they open and
read direct mail, 66 percent say they respond to it and 30 percent
say they want to receive more of it, according to reports from
Walters Media Group.
Ø 96 percent of Hispanics use at least some
Spanish at home and 86 percent do so at work or school and
two-thirds report that Spanish is more important now than five years
ago, according to the 2002 Hispanic Monitor.
Ø The 2002 Hispanic monitor reports that a
majority (69 percent) of Hispanics get more information about a
product when it is advertised in Spanish than when it’s advertised
in English only.
Ø Nielsen research reports that Hispanics
are driving the overall growth of the country’s television audience
with 18 percent of the viewers in the 18-34 age
range.
Ø Cheskin reports that two-thirds of
Hispanics agree that it is risky to buy a brand you are not
familiar with – suggesting that brand awareness is very
important in this market.
MISSED
OPPORTUNITIES: VAST CORPORATE UNDERSPENDING IN THE U.S. HISPANIC
MARKET
According to the 2002
AHAA spring study:
Ø While Hispanics represent about 13
percent of the U.S. Population in aggregate, America’s leading
advertisers allocated an average of 2.4 percent of their
measured media advertising resources to target Hispanics over
the past three years.
Ø At least, an 8% spending threshold is
needed to be effective in reaching the Hispanic
market.
Ø The industries that are leaders in
investing in marketing to Hispanics are: food and
beverage products, food services, general merchandise,
telecommunication, personal care and
insurance.
Ø The laggards in investing in marketing to
Hispanics are: pharmaceuticals, U.S. government, auto
industries, travel/entertainment, software, computer makers,
securities/financial services and specialty
retail.
THE RIGHT SPEND:
SETTING YOUR BUDGETS TO BEST REACH THE U.S. HISPANIC
MARKET
According to the 2002
AHAA fall study:
Ø Over the next 5 years, continued
demographics shifts will create even more pressure to fix past
allocation shortfalls to appropriately tap the consumption of
Hispanics.
Ø Hispanic consumer demographics and
purchase behavior for categories such as children’s OTC remedies,
baby products, personal electronics and personal care, beauty and
cosmetics, make it imperative that corporations allocate between
10-25 percent of their total national business and
marketing resources to the Hispanic Spanish/Bilingual
market.
Ø For categories such as fast
food, apparel, home cleaning, grocery items, beer, non-alcoholic
beverages, autos, home electronics, telecom, entertainment, travel,
health information and armed services, corporations should allocate
7-13 percent of their total national marketing and business
resources to the Hispanic Spanish/Bilingual
market.
Ø For categories such as
financial investments, computers and insurance, corporations need
to make substantial investment increases up to 7 percent in
their total national marketing and business resources over current
spending.
Ø In addition to looking at total national
marketing and business resource allocation levels, corporations
should make even greater resource allocations based on specific
Hispanic population density and language preference in key Hispanic
markets like New York, Los Angeles, Miami, Chicago, Phoenix and
Houston. For example, beer manufacturers and wireless
providers should be allocating 10% of their overall national
marketing resources to Spanish/Bilingual Hispanics. Meanwhile,
they should allocate about one third of their Southern California
resources and nearly half of their South Florida resources to reach
Spanish/Bilingual Hispanics on a local basis.
HISPANICS ARE ONLINE
Ø 11.1 million
Hispanics are currently online and Hispanic consumers are spending
more time online than the average non-Hispanic consumer – 9.5 hours
per week at home, reports the first annual U.S. Hispanic
Cyberstudy.
Ø U.S. Hispanics and Technology
Usage, 2003
| Internet
Users |
$17.6
million |
| Internet
Penetration |
49% |
| E-commerce
Spending |
$8.1
billion |
| E-commerce Per
User |
$2,683 |
| Internet and
Expenditures |
$1.0
billion |
Source:
Winning Strategies for the New Latin
Markets
HISPANIC MEDIA IS MASS MEDIA
Ø Nielsen reports that half of
Hispanic-American households are thought to prefer watching programs
in Spanish.
Ø 40 percent of all
Spanish-language TV viewers also regularly watch English-language
TV, according to Interpublic.
Ø On average Hispanics watch an
average of 4 hours of television a day (2.5 hour in Spanish) and
listen to the radio for 3 hours 11 minutes every day (2.10 hours in
Spanish). Over half (55%) subscribe to cable, 26% look at the
newspaper daily and nearly half of Hispanics (42%) read regularly at
least one national Hispanic-orientated publication, reports Cheskin.
Ø According to Hispanic Opinion Tracker
2001, each week 74 percent of Hispanics watch Spanish-language
television, 82 percent watch English-language; 60 percent of
Hispanics listen to Spanish-language television, 67 percent
listen to English-language; 29 percent of Hispanics read
Spanish-language newspapers, 67 percent read English-language; 53
percent of Hispanics read Spanish-language magazines, 63 percent
read English-language.
Ø During the fall 2000 TV
season, the networks offered 31 programs featuring multiracial
ensembles, the largest of any season in the past five years.
Among Hispanic viewers, the top-20 prime-time programs consist of a
mixture of animation, NBC Thursday night offerings, and
kid/teen-orientated programming, according to a TN Media
report.
Ø In 2001, of the approximately
16,000 stories aired during the evening newscasts on ABC, CBS, NCB
and CNN, only 99 (.62 percent) were about Latinos, reports that
National Association of Hispanic Journalists.
GENERATION
Ñ
According
to studies by Nielsen Media Research:
Ø One in five teens in the
United States (20%) is of Hispanic descent. Between 1993
and 2001, the Hispanic teen population grew 30%, while the
non-Hispanic population grew 8% during the same
period.
Ø By 2020, the
Hispanic teen population is expected to grow 62% compared to 10%
growth in the number of teens overall.
Ø Hispanic teens hold $19
billion in spending power; most of this is spent on clothing
and jewelry. Other areas to which Hispanic teens allocate
this money include music and entertainment, food and snacks,
savings, gas and automobile expenses, and gaming and
hobbies.
Ø The average Hispanic teen
spends $320 a month, 4% more than the average non-Hispanic teen
spends. Shopping malls (84%), supermarkets (80%), and discount
chains (78%) are the most popular retail destinations for teens of
Hispanic descent.
Important Marketing
Considerations
Applying the following marketing tenets is vital to fostering
successful relationships with the growing Hispanic segment.
- Transcreation not translation—never translate.
- Latinos love to be courted.
- With marketing materials, use in-culture visuals and models.
- Ensure Spanish language infrastructure support is in place.
- Be sensitive to cultural nuances—learn about your target
audience.
- Explore grass roots efforts; Get involved in the community.
- Relative product lifecycle stage is very important.
- Invest early on--brand loyalty is strong among Hispanics.
- Assess what stage your audience is in the acculturation
process.
- Be respectful, sensitive and polite in marketing to Hispanics.
Direct Response
- Pieces of direct mail received:
- 300/year - non-Hispanic,
English only - 20/year - Hispanic, Spanish language
- More than 70% make it a habit to read direct mail
- Hispanics are eager for information
- Importantly, the
nature and type of information is likely very different vs. the
general market.
- Mail open rate and readership are high for Spanish
language
- 33% are interested in receiving more
- Response rates can be 25% to 100% greater
- 12.4 million U.S. Hispanics accessed the Internet from home,
work or school in January 2003.
- U.S. immigrants whose first language is Spanish will be
responsive to mail in Spanish
- Second generation Hispanics
- Speak both English and
Spanish - May feel more comfortable in one of the two
languages - Will be responsive to mail in both languages
- Hispanics not educated in the U.S., but bilingual and
bicultural, will be more responsive to Spanish direct mail
Source: The National Underwriter Company, SRI Consulting
Business Intelligence, StrategyResearch.com, U.S. Census Bureau,
Hispanic Magazine
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